Privacy Policy

BharatOne Spaces ("BharatOne Spaces", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how BharatOne Spaces collects, uses, stores, and protects personal information when you visit or interact with our website: https://bharatonespaces.com/

By using our website or submitting an enquiry through our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you use our website or contact us regarding our office spaces, we may collect information that you voluntarily provide to us.

Depending on the form or service you use, this may include:

• Full name
• Mobile or WhatsApp number
• Email address
• Company or business name
• Preferred location
• Team size or workspace requirement
• Subject of your enquiry
• Message or enquiry details
• Information provided during a site-visit request
• Any other information that you voluntarily provide to us

We may also automatically collect limited technical information when you visit our website, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Referring website or source
• Basic website usage and performance information

2. How We Collect Your Information

We may collect information through:

• Enquiry forms on our website
• Contact forms
• Site-visit requests
• Telephone calls
• WhatsApp conversations
• Email communications
• Direct communications with our team
• Website analytics and similar technologies

We only request information that is reasonably relevant to handling your enquiry or providing our services.

3. How We Use Your Information

We may use the information you provide to:

• Respond to your enquiry.
• Contact you regarding your workspace requirements.
• Provide information about available office spaces.
• Discuss pricing, availability, facilities, and lease options.
• Schedule or coordinate site visits.
• Respond to questions or requests.
• Communicate with you through phone, WhatsApp, or email.
• Understand your workspace and business requirements.
• Improve our website, services, and customer experience.
• Maintain records of enquiries and communications.
• Protect our website and services against misuse or unauthorised activity.
• Comply with applicable legal and regulatory requirements.

We will not use your personal information for purposes that are unrelated to the reason for which it was collected, except where permitted or required by applicable law.

4. Phone and WhatsApp Communications

If you provide your mobile or WhatsApp number through our website, BharatOne Spaces may contact you using that number to respond to your enquiry.

This may include:

• Calling you regarding your enquiry.
• Sending WhatsApp messages regarding your enquiry.
• Providing information about available office spaces.
• Confirming or scheduling a site visit.
• Responding to questions regarding our properties or services.

You may request that we stop sending promotional or non-essential communications at any time by contacting us using the details in Section 15 below.

5. Use of Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, maintain security, and improve user experience.

Cookies may help us understand:

• How visitors use our website.
• Which pages receive traffic.
• Website performance.
• Marketing or advertising effectiveness.
• General visitor preferences.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some features or functionality of the website.

6. Analytics, Advertising and Third-Party Services

BharatOne Spaces may use third-party technology and service providers to operate, maintain, analyse, secure, or improve the website and our communications.

Depending on the services currently implemented on the website, these may include providers for:

• Website analytics
• Advertising and marketing measurement
• Maps and location services (including Google Maps)
• WhatsApp communication (Meta Platforms)
• Website hosting (including Hostinger and Netlify)
• Web fonts (Google Fonts)
• Form processing
• Security
• Other website functionality

These third-party providers may process information according to their own privacy policies and applicable laws. Some of these providers are based outside India, and your information may be processed in countries outside India, including the United States, as a result.

We encourage you to review the privacy policies of third-party services when you interact with their platforms.

7. Sharing of Personal Information

BharatOne Spaces does not sell or rent your personal information to third parties.

We may share limited information where reasonably necessary with:

• Authorised members of our team.
• Property and operations personnel.
• Technology and website service providers.
• Hosting or infrastructure providers.
• Communication service providers.
• Analytics or marketing service providers.
• Professional advisors where reasonably necessary.
• Government authorities, regulators, law-enforcement agencies, or other parties where required by applicable law.

Where we use service providers to process information on our behalf, we seek to ensure that information is handled appropriately and only for legitimate business purposes.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.

However, no method of transmission or electronic storage over the internet can be guaranteed to be completely secure. Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

If you believe your information has been compromised, please contact us promptly using the details in Section 15 below.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Responding to enquiries.
• Managing potential or existing business relationships.
• Maintaining business and communication records.
• Resolving disputes.
• Preventing misuse or fraud.
• Complying with applicable legal obligations.

When personal information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal and regulatory requirements.

10. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including rights to:

• Request information about the personal data we process.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally applicable.
• Withdraw consent where processing is based on consent.
• Request information regarding the use of your personal information.
• Request cessation of certain communications.

To exercise an applicable privacy right or raise a concern, please contact us using the details provided in Section 15 below.

11. Consent and Withdrawal

Where we rely on your consent to process personal information, you may withdraw that consent by contacting us.

Withdrawal of consent will not affect processing that was already carried out lawfully before the withdrawal.

Please note that certain information may need to be retained where required by law or where there is another lawful basis for retaining it.

12. Children's Privacy

Our website and services are intended primarily for businesses, professionals, entrepreneurs, and other users seeking commercial workspace solutions.

We do not knowingly seek to collect personal information from children for the purpose of providing our commercial services.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

13. External Links

Our website may contain links to external websites or platforms, including Google Maps, WhatsApp, social media platforms, or other third-party services.

These websites operate independently and may have their own privacy policies and terms. BharatOne Spaces is not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information to it.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, business practices, or applicable laws and regulations.

When we make changes, we will update the "Last Updated" date displayed at the beginning of this Privacy Policy.

We encourage you to review this page periodically to stay informed about how we handle personal information.

15. Contact Us

If you have any questions, concerns, complaints, or requests relating to this Privacy Policy or the handling of your personal information, please contact us.

16. Applicable Privacy Framework

BharatOne Spaces aims to handle personal information in accordance with applicable privacy and data-protection laws and regulations in India, including the Digital Personal Data Protection Act, 2023 and applicable rules and notifications, as and when applicable to the relevant processing activities.

By using this website or submitting an enquiry, you acknowledge that you have read this Privacy Policy. Where consent is required, we will seek the appropriate consent before processing personal information.